Returns & Refunds

Please ensure you have purchased your artwork only after you have measured the wall space where your piece will be hung and also taken into consideration the colour scheme of your home or business, as returns and or refunds will not be issued due to change of mind.

While all efforts are made to ensure brush hairs and dust particles are not present when applying the varnish and UV protective layer, please keep in mind that artworks are a handmade bespoke piece and therefore will have characteristics that reflect this and returns and refunds will not be issued for these reasons.

Returns and refunds will only be issued if your item arrives damaged. If your artwork arrives damaged you will need to notify me via email natashapound.artist@gmail.com within 24 hours of receiving the damaged item for a full refund. Photo evidence of the damage will be required before a refund will be issued. I will organise for the artwork to be returned to me and once returned a full refund will be issued.

If your artwork is a custom commission, there will be no refunds. More details relating to terms and conditions of custom artwork will be provided in your ‘Commission Contract’